NewsCorp Australia vs. Google and Facebook BigTech

Murdoch’s NewsCorp Australia vs. Google and Facebook or BigTech

Australian media outlets led by Murdoch’s NewsCorp, Google, Facebook, (mostly) conservative politicians and commentators (catering to above median voter age demographics) are demanding payment for any use of their news content or ‘journalism’ by Google and Facebook (catering more to below median voter age demographics), including a broad based focus upon posts, indexing, shares and links; backgrounded by Google threats to withdraw Google search and some media outlets from indexing.

However, the campaign conflates several issues but also misses other related issues of importance e.g. monopoly or anti-competitive behaviour by all players, opaque financial or tax arrangements, lack of good digital regulation e.g. privacy in Australia, decline in quality journalism and diversity of views in legacy media, while NewsCorp is paywalled, backgrounded by special treatment of major media players in Australia by the governing LNP Liberal National Party (freely promoted by NewsCorp), at the expense of quality, local and independent media, and an informed society.

Following are excerpts from international and Australian media presenting a confusing array of issues, causes, solutions, and gaps, or silence.

From Deutsche Welle

Google vs. Australia: 5 questions and answers

Australia wants Google to pay for displaying local media content. In return, the tech giant has threatened to disable its search engine in the country. Could this confrontation set a precedent?

What’s happening in Australia?

Australia has proposed a bill that would oblige Google and Facebook to pay license fees to Australian media companies for sharing their journalistic content. Noncompliance would incur millions in fines. In response, Google has threatened to block Australian users from accessing its search engine should the bill become law.

Mel Silva, managing director of Google Australia and New Zealand, told an Australian senate committee her company had no other choice but to block access to Google’s search engine in Australia should the bill be adopted in its current form. Even though, she said, this was the last thing Google wanted.

Australian Prime Minister Scott Morrison in turn declared that his country would not be intimated, saying, “We don’t respond to threats.” He added that “Australia makes our rules for things you can do in Australia. That’s done in our Parliament.”….

Why has the confrontation escalated?

Google has said it is willing to negotiate with publishers over paying license fees for content. The tech giant, however, argues Australia’s proposed law goes too far. It would oblige Google to pay not only when providing extensive previews of media content, but also when sharing links to the content. This, said Silva, would undermine the modus operandi of search engines…..

What’s at stake?

“Search engines earn considerable money from media content, whereas publishers earn little,” said Christian Solmecke, a Cologne-based lawyer specialized in media and internet law. Google, however, argues that publishers benefit from the platform, as users are directed to media content when it is indexed on the Google Newsfeed and elsewhere.

But publishers want a bigger share of the pie by receiving licensing fees. “Billions are thus at stake for Google,” said Solmecke. He doubts the tech giant will follow through on its threat and disable the search engine in Australia. “After all, that search engine is an elementary part of the digital world.”

Is the EU planning a similar law?

In the spring of 2019, the EU adopted an ancillary copyright directive. All members states must now translate the directive into national legislation and adopt national ancillary copyright laws. Akin to the proposed Australian media bill, the EU directive aims to ensure publishers gain a share of revenue earned by internet platforms like Google when sharing journalistic content. Tech companies like Google generate revenue by, for instance, placing ads next to search results.

However, the directive does not place as many demands on companies such as Google and Facebook. “European and German ancillary copyright law is and will remain more narrow than the Australian bill,” said Stephan Dirks, a lawyer specialized in copyright and media law in Hamburg. Unlike the Australian bill, the EU directive allows tech platforms to display short media snippets for free. And it does not establish an automated arbitration model, either.

European confrontation looming?

Even though EU ancillary copyright law is more limited than the planned Australian law, experts do not rule out EU member states clashing with Google….

…..Most EU member states are yet to pass their own ancillary copyright laws. It thus cannot be ruled out that Google’s threats will have an impact on national lawmaking processes, said Dirks.

Joel Fitzgibbon Helps Albo Show Who’s In Charge! (Ross Leigh, 31 Jan 2021)

Another viewpoint via AIMN Australian Independent Media Network suggesting private and dominant media vs. private and dominant digital companies, (the former are) pushing credibility on their demands for fairness when they too run monopolies, receive subsidies financial and in kind e.g. dilution of media ownership laws, reach etc….

‘Speaking of transitions, I’m still trying to get a handle on the whole Google should pay for content thing. While I think that Google is far too big and we need to be looking at ways to ensure it pays its share of tax and doesn’t take advantage of its near monopoly position, arguing that it should pay media for directing people to their site is like asking the Uber driver to pay a fee every time he brings someone to your restaurant. Whatever else, it does strike me as odd that the government is getting involved in this dispute between private companies and coming down so hard on the side of the media companies.

At least it would strike me as odd if it weren’t for the fact that the same government paid Murdoch companies to cover women’s sport and the Murdoch companies charge the ABC for the right to show it.’

Fakebooks in Poland and Hungary

Meanwhile in Central Europe, Poland and Hungary have launched local versions citing ‘censorship of conservative views’ as the reason versus accusations of trying to limit freedom of speech through a nationalist lens:

Local versions of Facebook have been launched in Poland and Hungary, though experience shows that technology ventures conceived with politically biased and nationalistic motives rarely succeed.

Poland and Hungary have seen the launch recently of locally developed versions of Facebook, as criticism of the US social media giants grows amid allegations of censorship and the silencing of conservative voices.

The creators behind Hundub in Hungary and Albicla in Poland both cite the dominance of the US social media companies and concern over their impact on free speech as reasons for their launch – a topic which has gained prominence since Facebook, Twitter and Instagram banned Donald Trump for his role in mobilising crowds that stormed the Capitol in Washington DC on January 6. It is notable that both of the new platforms hail from countries with nationalist-populist governments, whose supporters often rail against the power of the major social media platforms and their managers’ alleged anti-conservative bias.

Albicla’s connection to the ruling Law and Justice (PiS) party is explicit. Right-wing activists affiliated with the PiS-friendly weekly Gazeta Polska are behind Albicla….

……The December 6 launch of Hundub received little attention until the government-loyal Magyar Nemzet began acclaiming it as a truly Hungarian and censorship-free alternative to Facebook, which, the paper argues, treats Hungarian government politicians unfairly. Prime Minister Viktor Orban was one of the first politicians to sign up to Hundub, but all political parties have rushed to register, starting with the liberal-centrist Momentum, the party most favoured by young people.

Pal – a previously unknown entrepreneur from the eastern Hungarian city of Debrecen – said his goal was to launch a social media platform that supports free speech, from both the left and right, and is free from political censorship. “The social media giants have grown too big and there must be an alternative to them,” Pal told Magyar Nemzet, accusing the US tech company of deleting the accounts of thousands of Hungarians without reason.

While it’s unclear whether there is any government involvement in Hundub, its launch is proving handy for the prime minister’s ruling Fidesz party in its fight against the US tech giants. Judit Varga, the combative justice minister, regularly lashes out at Facebook and Twitter, accusing them of limiting right-wing, conservative and Christian views. Only last week, she consulted with the president of the Competition Authority and convened an extraordinary meeting of the Digital Freedom Committee to discuss possible responses to the “recent abuses by the tech giants”…..

Future of Farcebooks

Unfortunately for the Polish and Hungarian governments and their supporters, rarely have such technology ventures succeeded.’

For more blogs and articles about ageing democracy, Australian politics, business strategy, conservative, consumer behaviour, data protection, demography, digital literacy, digital technology, EU GDPR, media, political strategy, populist politics, SEO search engine optimisation and taxation.

Buy Local – Not Global – Issues of Nationalist Trade Policies

Many people including voters are encouraged to think that exports and self sufficiency are good, while imports are bad.  Many economies have degrees of protection for supposed societal or national benefit but closed economies and tariffs although good for some companies or a sector, are not good for local industry nor consumers.

 

With the rise of Trump we have witnessed trashing of trade agreements, attacks on trade blocs or regions e.g. the EU European Union, WTO and claiming GOP policies protect workers’ jobs.

 

In fact it seems more of a libertarian trap appealing to voter sentiments and beliefs but bypassing rational analysis and allowing rentier class or dominant corporate entities to take policy advantage, behind political power, how?

 

The libertarian right has been successful both economically and socially in claiming autarkist or closed national socialist economies as good for the environment and workers, back grounded by simultaneous attacks on immigrants, imports, globalisation and trade agreements.

 

In fact the early ‘70s Club of Rome (sponsored and hosted by corporate oligarchs) promoted the ‘Limits to Growth’ theory (or PR construct) which was then applied socially to population and immigration by ZPG (also sponsored by corporates) Zero Population Growth’s Paul ‘population bomb’ Ehrlich and John ‘white nationalist’ and ‘passive eugenics’ Tanton, viewing any growth as bad, especially non WASP humanity.

 

Further, Herman Daly applied the same ‘limits to growth’ to his autarkist ‘Steady-state economy’ theory which also presented antipathy towards the ‘other’ and anything new by dismissing the need for free trade agreements, trade blocs, globalisation, migration, economic growth etc.  predicated on simply constant capital and people; similar was promoted during Brexit, by Trump and used to persuade the left or unions.

 

A more vivid example, has been demands in the Anglo world to do less trade with PRC or China, driven by US corporate lobbyists and the right, whose clients see their influence waning and China rising.

 

Why a ‘libertarian trap’?  Because those corporates who support the promotion of such theories and implementation would benefit from already existing global infrastructure, influence in national politics, shaping of opinions, then being outside of trade regulations and standards while precluding new competitive threats.

 

The following article from Inside Story looks into the disadvantages of trying to closely manage the balance of a national economy, with more losers than winners.  This has been back grounded by US trade tensions with China and Australia supporting the US with claims that Australia is too dependent upon trade with China (not true), therefore must decrease its dependency, and then find new markets to replace China…..

 

The trouble with “buying Australian”

 

Adam Triggs – 10 AUGUST 2020

 

The campaign risks reducing our living standards and hurting poorer Australians the most.

 

‘Buy Australian’ has been the catch cry from many in politics, business, trade unions and industry bodies for as long as I can remember, and Covid-19 has upped the ante. But while many groups advocate Buy Australian, one group is conspicuously absent: economists. The reason for this is counterintuitive: Buy Australian doesn’t help Australians, it hurts them, and particularly the most disadvantaged.

 

To understand why, consider that Australia, like any country, has scarce resources — workers, capital, energy, materials — with which it can produce goods and services. Since producing more goods and services in one area at any point in time means producing less in another area, the question is: what should we produce?

 

Without trade, the answer is easy: everything. Without trade, anything we want to consume we must produce ourselves. This means we have to make the things we are really good at making compared with the rest of the world, such as agriculture, mining and education, as well as the things we aren’t very good at making, like airplanes, defence equipment and LCD TVs.

 

This is not ideal. Luckily, trade offers an alternative. Trade allows Australia to focus its resources on making the things that it is good at making (and earn an extraordinary $400 billion each year on international markets in the process — more than a fifth of our GDP) and then import the rest. This is the whole point of trade: it is about specialisation. When trade is properly understood to be about specialisation, it becomes clear that imports are just as important as exports.

 

This is the problem with Buy Australian. If we decide to stop importing a particular product, then we have to start making that product (or, at least, more of it). If we have to make that product ourselves, it means we have to divert labour, capital, energy and materials from producing the things we are good at making (and that earn us a lot of money overseas) so that we can make more of the things we are bad at making (and that earn us barely anything overseas). This is a recipe for a poorer, less productive Australia. It means lower living standards for Australians.

 

For proof, look no further than the land of the free and the home of the brave. Donald Trump’s tariffs on steel imposed a government-mandated “Buy American” policy that made foreign-made steel much more expensive than domestic-made steel. This was fantastic news for America’s steel mills. They saw an increase in production, an increase in employment and an increase in the prices of the steel they sell.

 

But, sadly, there are no free lunches in economics. The benefit to those in the steel mills came at the cost of their sisters and brothers in their neighbouring industries. American industries that use steel to make cars, whitegoods and building materials saw the cost of their inputs skyrocket. They begged the Trump administration to reverse its decision, but with no success. Many had to lay off workers. Some closed up shop.

 

The result of Trump’s policy was textbook economics: the Buy American tariffs meant the United States was now producing more of the stuff it is bad at making and producing less of the stuff it is good at making. America was left poorer, with higher unemployment and more government debt as a result….

 

…..So why is Buy Australian so popular? There are two main reasons. One reason is that Buy Australian sounds like a good idea. It’s intuitive. Exports sound good. Imports don’t. But when we understand that trade is not about “opening markets” and “boosting exports” — the rhetoric we normally hear from politicians that implies (suspiciously) that there are no losers from trade (a free lunch) — and is in fact about specialisation, suddenly Buy Australian doesn’t make much sense.

 

The second reason is that there is a big difference between the incentives of the individual and the incentives of society. It is perfectly rational for individual businesses or industries to advocate Buy Australian when it comes to the products they produce, since they get all the benefits while their neighbours suffer the costs. It made perfect sense for US steel mills to stand in the Oval Office and applaud Trump’s tariffs, just as it makes sense for individual Australian industries and firms to advocate Buy Australian….

 

….The risk is that Covid-19 encourages policymakers to institutionalise Buy Australian policies through tariffs, quotas or the onshoring of supply chains. This is a recipe for a less prosperous Australia and a slower recovery from Covid-19, the overwhelming burden of which will fall on poorer Australians. As the old proverb goes, the road to hell is paved with good intentions. So is the road to a prolonged Australian recession. 

 

For more blogs and article about the Asian century, Australian politics, climate change, economics, environment, EU European Union, GDP Growth, global trade, libertarian economics, limits to growth, political strategy, populist politics and WTO.

 

Tourism Australia Marketing Campaigns

Australian tourism campaigns have often been in the news, sometimes for good reasons attracting attention, other times questions about the campaigns including the most recent ‘Philausophy‘.

Tourism Australia's latest campaign 'Philausophy' attracts criticism.

Tourism Australia Marketing Campaigns (Image copyright Pexels)

The ‘Philausophy’ campaign is self-indulgent wank, and a crime against Australia

Tourism Australia’s latest ‘Philausophy’ campaign has “desecrated” Australia and is appalling, self-indulgent wank, according to creative director and senior copywriter Mark Farrelly.

November 1, 2019 10:52

by MARK FARRELLY

What happens when you give a government department $38m dollars of our money? You get a pile of self-indulgent wank that’s an embarrassment to our nation.

You would think after the unmitigated disaster that was ‘Where the bloody hell are you?’, Tourism Australia would have learnt a lesson. But clearly, it did not.

The campaign after that was completely forgettable. Can you remember it? Bet you can’t. It passed like a ship in the night. The only thing memorable about it was the fact its weak, pathetic slogan was grammatically wrong.

There’s nothing like Australia? No people. Australia is a place. A location. It is somewhere, not something.

There’s nowhere like Australia would have made sense. I’m not saying that’s great. But it’s okay.

Rule one of tourism advertising: you are advertising a destination.

So it’s not surprising that when you have a team of people so unable to use even basic English, they are going to come up with something even more appalling than before…

…The campaign after that was completely forgettable. Can you remember it? Bet you can’t. It passed like a ship in the night. The only thing memorable about it was the fact its weak, pathetic slogan was grammatically wrong.

There’s nothing like Australia? No people. Australia is a place. A location. It is somewhere, not something.

There’s nowhere like Australia would have made sense. I’m not saying that’s great. But it’s okay.

Rule one of tourism advertising: you are advertising a destination.

So it’s not surprising that when you have a team of people so unable to use even basic English, they are going to come up with something even more appalling than before.’

 

What had happened before?

 

Tourism Australia looks beyond ‘controversial campaign

‘”Where the bloody hell are you?” has gone the way of the “shrimp on the barbie” – into the dustbin of advertising history.

It is two years since the Government unveiled the confrontational slogan to sledge people into coming to Australia, and now it is being dropped.

The $180 million campaign generated much publicity around the world but did not generate any major increase in visitor numbers.

Tourism Australia is also set to review its contracts with advertising agencies as it opens one of the country’s largest advertising accounts to tender.’

 

What is the issue or challenge round tourism marketing?

 

The Best Job in the World” & Beyond in a Brave New Marketing World

“Not since Willy Wonka and the golden tickets hidden in chocolate bars, has something come along like this.” Editor, The Sunday Times, United Kingdom

Investing heavily in content but not communication channels to reach prospective tourists, however, Queensland’s ‘Best Job in the World’ did gain attention globally through having travellers create the content.

The challenge was to convey to the rest of the world, in an already saturated global travel market, that surrounding this vibrant living organism was tangible product and a new tourism story for Australia…

….By the end of 2008 the groundwork was laid, the tourism regions and operators along the 2300 kilometre of the Great Barrier Reef had come on board under the “Islands of the Great Barrier Reef” banner, we had agreement from our international travel partners to start including Islands of the Great Barrier Reef product into their packages and marketing collateral had been produced.  Now all we needed was an idea or a “hook” to sell the Islands of the Great Barrier Reef to the world.

Stage two was the big idea itself.  Brisbane-based creative agency SapientNitro was given a brief to devise a campaign to promote the Islands of the Great Barrier Reef.  While several ideas were floated we realised that “The Best Job in the World” was The One; a dream job offering one candidate something priceless, the role of Caretaker of the Islands of the Great Barrier Reef with six months to explore the Islands of the Great Barrier Reef while based in a luxury house on Hamilton Island for a pay cheque of AUD150,000.

While the caretaker’s duties, cleaning the pool, feeding the fish and collecting the mail, were tongue-in-cheek, for the campaign to work, it needed to be a real job…..

….Then on a cold January morning they opened up the newspaper or turned on the television and were hit by a ray of Queensland sunshine; an advertisement for “the best job in the world” with the initial criteria of “anyone can apply”.  The application process simply asked people from around the world to submit a one minute video of themselves telling Tourism Queensland why they deserved the best job in the world….

….On 6 May 2009, Ben Southall, a 34-year-old British charity events organiser, was announced as the successful candidate for “the best job in the world”.  In the first 24 hours of his announcement as the successful candidate, Ben undertook more than 100 media interviews and featured in news stories around the globe.

Two months later on 1 July 2009, Ben started his role as the Caretaker for the Islands of the Great Barrier Reef.  During his stint he visited almost 100 Queensland destinations, fielded more than 450 media interviews and posted more than 60 blogs of 75,000 words, 2,000 photographs, 47 video diaries and more than 1,000 tweets….

….The estimated publicity value of the campaign topped AUD430 million and penetrated almost every country on earth.  Not bad for an investment of around AUD4 million over the three-year life of the campaign.’

 

Ongoing issue of direct communication with prospective tourists

 

Campaign fantastic but let down by one oversight by QLD Tourism, no direct channel via their global web presence to contact or make an enquiry in one’s own language, locally.  However, this is where Tourism Australia has been quietly creating a global web presence and physically through local travel and related representatives trained as ‘Aussie Specialists’ with resources made available online via ‘Aussie Specialists Club’.

As important, mostly ignored, are the significant digital marketing resource created by Aussie Specialists developing their own web presence targeting geographic, cultural and linguistic regions.

Result?

Most related web searches would find the relevant Tourism Australia website then finding travel planning and an Aussie Specialist travel agent would only be three clicks away; digital marketing 101.

For more blogs and articles about digital marketing and marketing strategy click through.

 

 

 

 

 

Brand Trust – Social Media – Digital Marketing – Personal Customer Data

How can trust in brands be developed and maintained in an age of digital marketing, speed, mistrust and social media?

This article first appeared in The Australian on 15th February 2019, then via KPMG NewsRoom.

There are issues in trust round politics and marketing.

Brand Trust in Digital Times (Image copyright Pexels)

Brand power in the age of declining trust

Edelman’s annual Trust Barometer report in 2017 carried a headline “Trust is in crisis around the world”. A KPMG report last year found that “trust has declined in almost every major economy and many developing ones”. In a CNN interview recently, Salesforce’s founder and CEO Marc Benioff argued that “companies that are struggling today are struggling because of a crisis with trust”.

There seems no end to the brands, organisations and leaders that have lost the public’s trust. There has been a royal commission into our banks, multiple questions over Facebook’s use of personal data, cheating cricketers, fake news, church leaders charged, and political parties bickering among themselves.

It is hard to believe that some brands and organisations have turned a blind eye to building trust with customers over the past decade. Trust is the basis of all relationships, gained slowly like drops of rain but lost in buckets. It is fundamental to business, symbolised in a handshake and eye-to-eye contact. ……These brands meet the “trust” checklist in the KPMG report – standing for something more than profit; demonstrably acting in the customers’ best interest; doing what you say you will; keeping customers informed; and being competent and likeable.

There is no doubt that brand trust is more complex in a digital world, where social media and data personalisation have enabled brands to act as if they are talking to you in person. Combine that with the exponential growth of individuals’ data that can be captured; digital marketplaces; smartphones; voice technology such as Google Home and Alexa; and the algorithms and deep learning of artificial intelligence, and there are far more opportunities to get brand trust wrong. This is especially so when trust is measured at lightning speed and some decisions around brands are being made by machines acting like humans.

Data became the hottest brand trust issue last year. The biggest data breach involved the Marriott International hotel chain and had an impact on up to 383 million people on the Starwood booking database. This included more than five million unencrypted passport numbers. Facebook had multiple issues, the most discussed being Cambridge Analytica’s access to Facebook users’ data. This data was used to persuade voters to change their opinions in the last US presidential election.

Consumers started to question the trust they had in these brands: one US survey showed 71 percent of people were worried about how brands collected and used their personal data. …… Marketers also had their doubts after YouTube posted ads that appeared alongside offensive videos, leading to a number of companies and their media agencies withdrawing advertising from YouTube for a period.

In the past five years, some of Australia’s biggest companies have rushed to establish or buy into data businesses that can offer insights into the purchasing behaviour of their customers and also use that information to improve their marketing communications……

Some companies have commercialised this data by selling it to outside organisations that match it with their customer profiles, adding to the knowledge they have on their customers. Some have questioned the ethics of this, even if it is anonymous; others ask who actually owns the data – the individual or the companies?

Trust around data relies on the fundamentals: common sense says that being a friendly and helpful neighbour is better for a long-term relationship than being annoying or remote. The personal customer data a business holds needs to be treated in the same way. In a business environment where consumers have more choice than ever, as well as more transparency and lower barriers to switching brands, boards, CEOs and marketers cannot ignore the need to invest in brand trust.

 

For more blogs and articles about digital marketing, social media marketing and consumer behaviour click through.

 

Digital Technology Readiness or Disruption – Australia

Following is a precis of an article from Business Insider Australia based upon presentation by former New Corp Australia Head Mr. Kim Williams about digital technology, disruption, literacy, innovation and opportunities.

KIM WILLIAMS: Why Australia still isn’t ready for the digital era

Digital technology will impact society, organisations, government, business and people.

Ready for Digital Technology Disruption? (Image copyright Pexels)

SARAH KIMMORLEY MAY 18, 2015, 1:11 PM

‘Former News Corp Australia chief executive Kim Williams says Australia “is not managing the change at all well” as digital disruption upends the global economy.

Speaking today at digital disruption conference, Daze of Disruption, Williams, now the commissioner of the Australian Football League, spoke about how companies must understand digital technologies in order to navigate their way through the era successfully.

“The opportunities will be infinitely larger and more interesting… [but] the journey is still in its infancy,” Williams said.

“[New digital technologies] will result in reductions of cost, new-found wonders in efficiencies of operations and a wealth of new possibilities for the quality of life.

“We’re up for a fascinating ride.”

 

Here are some of his predictions for businesses can expect:

 

  • Those who don’t innovate will fail.
  • The transfer of power from business to consumers will accelerate.
  • Technology is going to become a genetic extension of our beings.
  • Mobile is the future.
  • A dark age is coming (for those locked out).
  • Life will consist of a series of interconnected, virtual systems.
  • Social media is the key to engaging the next generation.
  • We’re all going to live longer and better.
  • Roads will become redundant.’

 

Much of the above is already apparent in media, entertainment, education, digital marketing, social networking, e-commerce, business, government and many services.

For more articles and blogs about digital technology related click through.